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Exceptional shopper services

Hyde Park Corner delivers exceptional shopper services and facilities to every visitor.

Our Concierge Desk is located on the Upper Mall level, outside Woolworths, where friendly hosts provide customer information and services.

The Concierge Desk is open:

  • Monday to Saturday: 9am - 6pm
  • Sunday and Public Holidays: 10am - 3pm

Concierge Desk customer information and services

  • Coat check-in
  • General Information
  • Gift Card purchases and queries
  • Parking Assistance
  • Taxi assistance
  • Top Up Parking Card purchases
  • Wheel Chair
  • Admyt Parking
    Hyde Park Corner has partnered with Admyt, a cashless and ticketless parking service. The parking service will provide seamless entry and exit from the parking area, making it more convenient for the Hyde Park Shopper.

    The Admyt system uses licence plate recognition cameras that scan your licence plate and automatically open the boom gate. The user does not have to open any app or interact with any system to gain entrance – simply drive up to the boom gate and enter.

    After exiting, Admyt will automatically charge a user’s account the normal parking rates. Users can access Admyt’s service by either downloading the free app on iOS and Android, or go online to register on the Web site.
Hyde Park Corner strives to offer exceptional shopper services and facilities on every level- providing a world-class shopping experience.

Special Assistance (physically challenged visitors, parents with babies, and seniors)

  • Designated Parking Bays
    To ensure easy accessibility for physically challenged visitors, parents with babies, and senior citizens; designated parking bays are provided at each entrance at Hyde Park Corner. 
  • Wheelchairs
    Wheelchairs are available at the Concierge Desk located at on the Upper Mall and at the Parking/Security Office located at the Entrance to the Middle Mall level. Pram and wheelchair access is possible at all entrances.
  • Restrooms
    Wheelchair friendly restroom facilities are available throughout Hyde Park Corner.

Family Bathroom Facilities

Our private parent and child toilet facilities are especially designed to accommodate children by providing smaller toilets and basins, and are ideal for fathers taking their daughters, or mothers taking their sons, to use toilet facilities. These toilets are located on:
  • Middle Mall outside the Nu Metro Cinemas
  • Lower Mall outside Willoughby's

ATM's

ATMs are conveniently located throughout Hyde Park Corner, as are a number of foreign exchange bureaux and the larger banking houses.

First Aid

All Hyde Park Corner security supervisors are trained to 'Level 3' in first aid. Hyde Park Corner offers a First Aid Room located within the Parking/Security Office on the Middle Mall which provides medical assistance. An ambulance team is called in the case of serious medical emergencies.